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One data point on the economy

We've all been inundated with media reports about the current (sad) state of the economy.  One that stood out in particular for me was the report that said people were out in malls, but not really buying much in the stores.  It then went on to say that...

The real value in your profession

A couple of years ago, I was at a conference which focused on the overlaps between design, business, and other organizational disciplines.  It was kicked off with a discussion led by Dr. Richard Farson, who cautioned that the design profession is at risk of...

You get what you reward

In the last couple of months I've found myself recommending Steven Kerr's article "On the folly of rewarding A, while hoping for B" several times, and felt I should share it more broadly.  It's a classic (1995), and is short, sweet,...

The role of technology

Chris Brogan had a great quote on Twitter yesterday.  It read "Technology is never the solution. It's the facilitator. Strategy aligned to goals is the solution."  I would qualify the last sentence, but considering the 140 character limit on...

The power of making the tacit more explicit

There has been a lot of discussion about Design Thinking lately.  It's an important topic and certainly needs more discussion to achieve better clarity in its meaning as we translate from theory to practice.  However, I want to make sure we don't...

Even Google needs innovation goals

By now most of us have heard how Google is planning layoffs and other cutbacks given the current economic situation.  If you haven't, you can find the info in this Wall Street Journal article.  What I find most interesting is that they are significantly...