by | Jul 28, 2014 | Consumer Experience, Design, Healthcare Industry
In my last post I talked about the different dimensions of innovation, and that there is some low hanging fruit in the healthcare system that could be realized by applying behavioral knowledge to create new value propositions. Currently there is a lot of talk...
by | Apr 27, 2014 | Consumer Experience, Design, Organizational Behavior
I'm struck by how often I'm asked about a product's ability to change people's behavior. It's not the fact that I'm asked the question, but it's usually that an expectation is often embedded within the question that it is the product...
by | Feb 23, 2014 | Consumer Experience, Design
I’m often struck by people’s initial approach to innovation problems. Very often, the initial impulse is to find out what exists today, and then develop new ideas based on the existing, underlying construct. This will be a great way to improve...
by | Feb 2, 2014 | Design, Innovation, Organizational Behavior
A few weeks ago, I met someone at a networking event and we were chatting about our work. During the course of the conversation she asked me "How do you learn to do what you do?" I realized that this was probably the most useful, insightful...
